Answer the phone, welcome website visitors and give your team the information they need. Hello Noreen connects the conversation to a useful next step.
Let customers reach you in the way that suits them. Noreen can answer business calls and website chats using the information and instructions you provide.
Phone enquiry
Your business number
Website chat
Your website visitors
Noreen
Your business information
Services
What your business offers
Hours
When your team is available
FAQs
Answers you approve
Give Noreen your services, opening hours, locations and frequently asked questions. Set a greeting and tone that suit your business, with clear instructions for questions that need a person.
Collect the customer’s request, contact details and the questions your team needs answered. A dental enquiry, property viewing and service call need different information.
Collect the appointment request, share a booking link or connect the calendar workflow your business uses. Confirm the supported actions for your calendar before routing live enquiries.
Send an SMS, WhatsApp message, email or useful link. Update your CRM so your team can continue the conversation. Choose the actions and connections that belong in your setup.
SMS and WhatsApp
Configured messaging
Email and links
Useful information
CRM update
Details for your team
Connect your existing business phone number to Hello Noreen through a supported phone setup. We help configure the route so your customers can keep using the number they already have.
Our team helps with setup, and you can manage your receptionist afterwards. The $99 plan is fully done for you and includes ongoing agreed customization. You do not need to download a separate mobile app.
Try the questions your customers actually ask. Check the answers, information captured and follow-up route. Then decide how Noreen fits your day.
Typical enquiry
Unexpected question
Next step
An AI receptionist handles conversations using your business information and instructions. Hello Noreen can answer phone calls and website chats, capture enquiries and connect supported follow-up actions.
Yes. Hello Noreen supports phone and website-chat enquiries, so the conversation can start on your business number or your website.
Yes. These can be configured as follow-up actions, along with links and CRM updates. The messages and actions depend on the connections and instructions in your setup.
Yes, with a supported phone setup. Tell us about your current number and provider so we can help configure the right route.
Yes. The questions and next steps can be tailored to your business. Examples include service enquiries, appointment requests, property enquiries and requests to speak with a professional.
No. Configure it to capture the enquiry and direct it appropriately. Medical, legal, financial and other specialist decisions should remain with qualified people.
No. Our team helps with setup. The fully done for you plan includes ongoing agreed customization, and you can manage your receptionist afterwards.
See the Pricing page for the monthly fee and voice-minute rate. The homepage calculator can help you estimate voice usage.
See how Noreen handles an enquiry for your business.